Jira Service Management Engineer Job at Openkyber, Atlanta, GA

  • Openkyber
  • Atlanta, GA

Job Description

Senior Jira Administrator (Atlassian Certified):

Location: Midtown Manhattan, NY (Hybrid)

Schedule : Onsite for the first 4 months, then Hybrid (2 days onsite / 3 days remote)

Duration: 12+ Month Contract (High likelihood of extension)

Interview Process : Video Interview

Start Date : ASAP

Openings: 3

We are seeking experienced Senior Jira Administrators to join a large enterprise technology team supporting a complex, enterprise-wide Atlassian environment.

This role is ideal for a highly skilled Jira Administrator who enjoys collaborating with business and technical teams to design, configure, and support scalable Jira solutions in a fast-paced environment.

Responsibilities

  • Design, configure, administer, and support Atlassian products, primarily Jira.
  • Build and maintain custom Jira workflows, screens, permission schemes, notification schemes, dashboards, and reports.
  • Customize and optimize Jira to meet evolving business requirements.
  • Evaluate, install, configure, and support Jira and Confluence plugins.
  • Troubleshoot and resolve issues within the Atlassian platform.
  • Collaborate with business stakeholders and Agile teams to improve processes and workflows.
  • Support enterprise users and provide exceptional customer service.
  • Assist with integrations, automation, and continuous improvement initiatives.

Required Qualifications

  • Minimum of 9 years of professional IT experience working for U.S.-based companies.
  • 4+ years of recent experience as a Jira Administrator.
  • 4+ years of recent experience supporting a commercial banking, financial services, or large brokerage environment.
  • Current Atlassian Certification in Jira Project Administration (Required).
  • Experience administering Jira in a mid-to-large enterprise environment.
  • Strong experience configuring: Jira workflows, Permission schemes, Notification schemes, Screen schemes, Custom fields, Dashboards and reports.
  • Experience with Jira and Confluence plugin administration.
  • Experience troubleshooting Atlassian applications and related infrastructure.
  • Familiarity with cloud platforms, APIs, and enterprise integrations.
  • Experience working within Agile environments using Scrum and Kanban.

Preferred Qualifications

  • Experience with Apache Server and Tomcat.
  • Experience with Java, JavaScript, or Python.
  • Experience with Git, Subversion, or other version control systems.
  • Experience with Jenkins, Hudson, Puppet, or similar automation tools.
  • Experience with software issue tracking and enterprise application support.
  • Strong communication, customer service, and collaboration skills.

If you are an Atlassian Certified Jira Administrator with enterprise financial services experience and are looking for a long-term contract opportunity, we'd love to hear from you.

For applications and inquiries, contact:hirings@openkyber.com

Job Tags

Long term contract, Contract work, Immediate start, Remote work

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